Transformation of culture: business case

Transformation of culture: business case

Preamble: This article is the result of joint work by Serge Borg and Capucine Ortoli as part of the support provided to Engie. It seems fair to me to point out that we have carried out this work within the framework of Toscane Accompagnement with the support of many...
The 4 levels of Trust in a Relationship

The 4 levels of Trust in a Relationship

a THE 4 LEVELS OF TRUST IN A RELATIONSHIP Based on the books of David Maister “The Trusted Advisor” and Stephen Covey “The speed of Trust” Trust is the cement of a constructive relationship, which creates value, even in challenging moments. It allows you to be...
The organisation as a complex adaptative organism

The organisation as a complex adaptative organism

We came accros this video of Mark Kahn on the mechanistic vs. organismic vision of the organization. Many thoughts resonated with Esséré experience and hope. So we wanted to share it with you.   Human interactions create the value for the customer. Human...